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How to Apply for a KNEC Certificate Replacement: A Step-by-Step Guide

Hezron Rooy by Hezron Rooy
May 6, 2025
in Featured
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How to Apply for a KNEC Certificate Replacement: A Step-by-Step Guide

How to Apply for a KNEC Certificate Replacement: A Step-by-Step Guide

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How to Apply for a KNEC Certificate Replacement: A Step-by-Step Guide.

The Kenya National Examinations Council (KNEC) has introduced a fully digital process for replacing lost or damaged academic certificates. This streamlined online system is designed to offer convenience and efficiency to applicants seeking replacements.


Step 1: Create an Account on the KNEC Portal

To begin, applicants must visit the KNEC portal at gmis.knec.ac.ke and create an account. Upon successful registration, login credentials will be sent to the provided email address.

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Step 2: Initiate the Replacement Application

After logging in, applicants should select the “Lost Certificate” option from the portal’s menu. They will then be prompted to enter their index number and choose the specific type of examination whose certificate they wish to replace. The next step requires them to input the year they sat the exam and click “FIND,” which will retrieve their records if the information is accurate.


Step 3: Upload Required Documentation

Applicants must then upload several mandatory documents as part of the application. These include a copy of the result slip or the original certificate (if available), a police abstract detailing the loss circumstances, and copies of both sides of the national ID. A passport-size photograph is also required.

Additionally, the application demands a three-page confirmation from the Registrar of Persons. This document should include a letter from the registrar, the fingerprint page, and the back page showing personal information. Those residing in Nairobi can get this confirmation at the NSSF building in Upper Hill, while applicants outside the capital should visit the nearest sub-county registrar of persons.


Step 4: Submit Application and Await Verification

Once all documents are uploaded, the applicant must submit the application via the portal. KNEC will then begin the verification process. Upon successful verification, a notification will be sent through email, advising the applicant to proceed with payment.


Step 5: Make Payment and Track Progress

The required payment for processing the replacement is Ksh5,220. Applicants must log back into their account to make this payment after receiving the verification notice. KNEC has urged applicants to keep checking the portal regularly for updates on their application status to avoid missing critical information.

Read Also: Evojo Primary School Mourns Headteacher, Finds Human Head in Toilet


Final Step: Certificate Collection Notification

After the application is fully processed, KNEC will send a final email notifying the applicant to prepare for collection of their certification letter. The document will be available for pick-up at the KNEC offices.

How to Apply for a KNEC Certificate Replacement: A Step-by-Step Guide.

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