Nationwide Civil Servants Performance Evaluation Starts Next Week: Here’s What to Expect.
All government ministries, state corporations, and tertiary institutions will participate in an Annual Performance Evaluation for the 2023/24 Financial Year.
The exercise, conducted by the Office of the Deputy Chief of Staff for Performance and Delivery Management, is set to begin on Monday, December 9, 2024, and will span two months.
Performance contracting remains the government’s key performance management tool for implementing its programmes and projects.
This mechanism aims to enhance efficiency and effectiveness in managing public services while improving service delivery.
To ensure accountability, the government mandates top-level managers to deliver measurable results. These managers, in turn, hold their subordinates accountable, fostering a results-driven culture within the public service.
Objectives and Structure of Performance Contracts
The objectives of performance contracts include:
- Enhancing efficiency and effectiveness in public service management.
- Improving the quality of service delivery to the public.
Performance indicators outlined in these contracts are aligned with Kenya’s national development goals, particularly the Kenya Vision 2030 and the Bottom-Up Economic Transformation Agenda (BETA).
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These contracts are disseminated across all levels of government entities—from departments and agencies to individual employees—to cultivate a performance-oriented public service culture.
Evaluation Process and Timeline
The performance evaluation process assesses the commitments established in the Performance Contracts (PCs) at the start of the financial year. This includes a two-step review process:
- Self-Performance Evaluation:
Ministries, Departments, and Agencies (MDAs) initiate the process by conducting an internal assessment of their performance. - External Evaluation:
Upon completion of the self-evaluation, the Public Service Performance Management Unit (PSPMU) under the Office of the Deputy Chief of Staff for Performance and Delivery Management oversees the external evaluation. This step involves verifying quarterly and annual achievements for the 2023/24 Financial Year through physical inspections.
Link to Broader Challenges
The announcement follows closely on the heels of a recent advisory regarding possible salary delays for civil servants in November.
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According to a memo from the Ministry of Public Service, the delays resulted from transitioning MDAs from the outdated Integrated Personal Payroll Database (IPPD) to the Human Resource Information System (IPPD), as directed by the State Department for Public Service.
This comprehensive performance evaluation underscores the government’s commitment to improving accountability and service delivery while aligning with national development priorities.
Nationwide Civil Servants Performance Evaluation Starts Next Week: Here’s What to Expect.
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